Do you have a information or communication need? Do you require information in a different format?
If you have information or communication needs, sensory loss or a disability, please let us know.
Can we offer you our information in an alternative format? Do you need aditional support? Are there certains environmental factors that we can control?
If you wish to tell us How you like to communicate and get informed, please click here and print a Communication Card. You can bring this with you to your next appointment.
Alternatively, collect one from the surgery reception.
Our surgery and facilities are fully accessible to wheelchair users. There are no steps between the car park, the waiting room or consultating rooms. At Elm Hayes Surgery we hope to offer a peaceful and light atmosphere in our waiting rooms and consulting rooms. If you wish to wait in a spearate room please let the receptionist know.
We have a hearing loop at Elm Hayes Surgery. Please ask the receptionist if you would like to use it.