Please order your medication online through the GP online services, or in the usual way that you request repeat prescriptions. There is no need to ask for extra medicine from your pharmacist or GP. The supply chain remains resilient against the current coronavirus outbreak.

PLEASE READ THIS MESSAGE FROM ELM HAYES SURGERY

SHEILDING AT RISK PATIENTS

We have been told by NHS England that all at risk patients who should shield will be contacted by NHS England, or by their hospital consultant.

We are being asked to review lists of other high risk patients and notify them accordingly.  If you have not heard from us and feel that you are at risk, please contact bsccg.elmhayes@nhs.net.

 ALL OTHER QUERIES

 All other queries will be dealt with as soon as we are able.

 Thank you for your patience at this time.

 Stay Safe

Elm Hayes Surgery

Please click here for further advice

There are 3 options for vulnerable patients:-

Register at www.gov.uk

BANES CCG, council, virgin care and 3SG have also come together to form ‘The compassionate community hub

Click for more information…

Volunteer COVID support

call 0800 0288327 for help for access to NHS volunteers for people who are shielding or self isolating.

Please make your prescription request either online or via email

BSCCG.elmhayes@nhs.net

We will take medication requests over the telephone.

Please DO NOT ring us and ask if we have sent your prescription to the Pharmacy. It is jamming up our phone lines.

We send all prescription requests to the pharmacy within 48 hours.

We do not know if the pharmacy has dispensed your medication or not.