Healthcare Team

These services are not run by the practice but are available to registered patients of Elm Hayes Surgery.

Community Midwives

Midwifery Services are offered by the team of Midwives at Paulton Hospital. Please contact 01761 412315.

Community Nurses

How to contact our District Nurse and Community Matron.

Routine messages can be left with our reception team who will pass these onto the Community Teams at the earliest opportunity. The Community Nurses call into the surgery at least twice a day to pick up these messages and urgent messages can be relayed to them if necessary.

Services we offer

District Nurses provide evidence based, skilled nursing care to housebound and terminally ill patients, including:

  • Complex assessment of health needs
  • Palliative care
  • Acute and chronic disease management
  • Administration of treatment using specialised nursing equipment
  • Promotion and maintenance of health independence
  • Education and support to patients, carers and colleagues

We are unable to make precise appointment times, as our daily work and travelling time is quite variable. We do not provide an emergency service.

Other People who may also be able to help you at home:

  • Social Services provide basic social care. If you need help with personal hygiene, bathing, meals, housework, shopping, day care, respite, getting up, going to bed or toileting, then they may be able to help you – Tel: 01225 477000.
  • Voluntary agencies have expertise to advise and help you complete benefit for:

1.    Citizens Advice Bureaux Tel: 01225 463333
2.    Swan Welfare Rights Advice Tel: 01761 437176

  • Community Pharmacist – If you require delivery of a prescription or need a dosette box filling then please contact your Chemist.

We are happy to offer advice, and if we are unable to provide a particular service, we can usually point you in the right direction.

Health Visitors

The health visiting team are not based at Elm Hayes Surgery. For more information about health visitors please refer to the website