Contact us

We have CCTV in and around our premises.

All incoming and outgoing calls are recorded for training and monitoring purposes.

Opening times

We are currently closed.

Opening times
DayOpening hours
Monday8am to 6pm
Tuesday8am to 6pm
Wednesday8am to 6pm
Thursday8am to 6pm
Friday8am to 6pm
SaturdayClosed
SundayClosed

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Accessibility

Our surgery and facilities are fully accessible to wheelchair users. There are no steps between the car park, the waiting room or consulting rooms. At Elm Hayes Surgery we hope to offer a peaceful and light atmosphere in our waiting rooms and consulting rooms. If you wish to wait in a separate room please let the receptionist know.

Hearing loop

We have a hearing loop at Elm Hayes Surgery. Please ask the receptionist if you would like to use it.

Communication needs

Do you have a information or communication need? Do you require information in a different format?

If you have information or communication needs, sensory loss or a disability, please let us know.

Can we offer you our information in an alternative format? Do you need additional support? Are there certain environmental factors that we can control?

If you wish to tell us How you like to communicate and get informed, please download a communication card (PDF). You can bring this with you to your next appointment.
Alternatively, collect one from the surgery reception.

Related information

Appointments

Prescriptions