• Book an Appointment Online  If you do not have access to your online record please let us know and we can email you log on details. Email

Visit PATCHS online consultations

We have CCTV in and around our premises.

All incoming and outgoing calls are recorded for training and monitoring purposes.



We are using a new text messaging service called MJOG. The messages and emails from us may appear slightly different than they usually do. We hope that this will improve patient / surgery communication.

Who do I see?

For information on how best to be seen at the Surgery, select the service or condition you require.

A Guide to our Appointments System

NEW: From the 8th of August 2022 we are changing how we are booking appointment. Patient feedback tells us that the phone lines are extremely busy at 8:00 am. So we are now booking emergencies only between 8:00 and 9:30, but booking other routine appointments and queries after 9:30.

That way the patients who need emergency medical help will be better able to get through via telephone. 

Surgeries are held every day from 08:30 to 11:00 and between 14:00 to 18:00. See doctors’ consulting days.

We Offer routine pre-bookable appointments with our GPs and Nurses up to 6 weeks in advance. We will do our very best to offer you an appointment with you usual GP but please note that due to demand this may not always be possible. When you call for an appointment you will be offered the next preferred choice of GP. Our telephone lines open at 8am every morning or you can book on-line (ask reception for details) or use our new automated phone booking system 24 hours a day 7 days a week.

We offer double appointments for longer consultations. We also offer early morning and late evening appointments on request.

Should anyone arrive late for an appointment it is at the doctor’s or nurse’s discretion whether or not to see that person or ask them to re-book. If you are stuck in traffic or running late for some reason it is courteous to phone ahead to inform the surgery.

If you are unable to attend your appointment please cancel it in advance to enable us to give that appointment to someone else. The practice monitors the number of wasted appointments as it is such a valuable NHS resource. Patients who repeatedly fail to attend may be removed from our practice list.

Telephone Consultations

You can request a telephone appointment with a GP to discuss your care. Telephone appointments are suitable for ongoing problems or when you do not need to be examined.