We have CCTV in and around our premises.
All incoming and outgoing calls are recorded for training and monitoring purposes.
Phone
Reception
01761 413155
Out of hours
111Address
Elm Hayes Surgery
Clandown Road
Paulton
Bristol
BS39 7SF
Get directionsWhat3words
Opening times
We are currently closed.
| Day | Opening hours |
|---|---|
| Monday | 8am to 6pm |
| Tuesday | 8am to 6pm |
| Wednesday | 8am to 6pm |
| Thursday | 8am to 6pm |
| Friday | 8am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Accessibility
Our surgery and facilities are fully accessible to wheelchair users. There are no steps between the car park, the waiting room or consulting rooms. At Elm Hayes Surgery we hope to offer a peaceful and light atmosphere in our waiting rooms and consulting rooms. If you wish to wait in a separate room please let the receptionist know.
Hearing loop
We have a hearing loop at Elm Hayes Surgery. Please ask the receptionist if you would like to use it.
Communication needs
Do you have a information or communication need? Do you require information in a different format?
If you have information or communication needs, sensory loss or a disability, please let us know.
Can we offer you our information in an alternative format? Do you need additional support? Are there certain environmental factors that we can control?
If you wish to tell us How you like to communicate and get informed, please download a communication card (PDF). You can bring this with you to your next appointment.
Alternatively, collect one from the surgery reception.